Terms and Conditions / Returns and Refund Policy

Research and Educational Use Disclaimer

All products offered on this website are strictly intended for research and educational purposes only. These substances are designated for in vitro testing and laboratory experimentation by qualified professionals. Under no circumstances should these products be introduced into the human or animal body. Any such use is strictly prohibited by law and is neither endorsed nor condoned by this website. By purchasing, you acknowledge that these products are not intended for human or veterinary use, and you assume full responsibility for their appropriate handling. These substances are not drugs, foods, or cosmetics and must not be misbranded, misused, or mislabeled as such. Proper licensing and expertise are required for their lawful use.

All Sales Final – No Returns, Exchanges, or Refunds

All sales are final. We do not accept returns, exchanges, or refunds under any circumstances.

We guarantee that the mass and purity of our research peptides will be at least as listed, meeting or exceeding the stated specifications. Due to the sensitive nature of these products, we cannot accept returns or exchanges. Once a product has left our facility, we can no longer verify its sterility, integrity, or potential exposure to external conditions.

Additionally, as we are unable to determine the specific methodologies used in your research, we cannot offer any refunds or replacements. By purchasing, you acknowledge and accept these terms.

No Reship Guarantee

Once your order has been dispatched from our warehouses, it is no longer our responsibility. We do not offer reshipments or replacements for lost, delayed, seized, stolen, damaged, or undelivered packages, regardless of the reason. It is your responsibility to ensure compliance with both import and export regulations applicable to your order. Any duties, VAT, import taxes, customs fees, export restrictions, or other charges imposed by your country or any transit country are solely your responsibility. We are not liable for any costs, penalties, or issues arising from the importation or exportation of your order. We take great care to package all shipments securely to prevent damage during normal transit. While we have not had issues with damage under standard shipping conditions, we cannot guarantee against damage caused by mishandling, rough transit, or theft once the package has left our facility. If you are concerned about potential loss or damage, we recommend selecting a shipping option that includes insurance or additional protection, as we are unable to offer refunds or reshipments for such incidents.

Shipping Delay Disclaimer

Due to ongoing logistical challenges, all U.S. domestic and international shipping services are experiencing significant delays. Factors such as high package volumes, supply chain disruptions, labor shortages, extreme weather conditions, and increased customs processing times are affecting transit speeds worldwide. While we strive to dispatch orders as quickly as possible, delivery times may be longer than expected, and we cannot guarantee specific arrival dates.

For the latest updates on shipping delays, please refer to the following sources:

• United States Postal Service (USPS): https://about.usps.com/newsroom/service-alerts/

• United Parcel Service (UPS): https://www.ups.com/us/en/service-alerts.page

• FedEx: https://www.fedex.com/en-us/service-alerts.html

• DHL: https://www.dhl.com/global-en/home/alert.html

We appreciate your patience and understanding during these delays. If you require faster or more reliable shipping, we recommend selecting expedited shipping options where available or contact us for a custom shipping quote. However, even expedited services may be subject to unforeseen delays.